Information We Collect

We may collect the following types of information when you use our website or services:

  • Personal Information:
    Name, phone number, email address, service address, zip code, number of dogs, service frequency, or other information you voluntarily provide through forms, calls, or messages.

  • Communication Information:
    Records of calls, text messages, emails, or other communications between you and Scoop Authority.

  • Website Usage Information:
    Basic analytics such as pages visited, time spent on the site, device type, browser type, IP address, and referring sources. This information helps us improve our website and services.

How We Use Your Information

We use the information we collect to:

  • Provide quotes, schedule services, and deliver pet waste removal services

  • Communicate with you about your service, quotes, or inquiries

  • Send service updates, reminders, or follow-up messages

  • Improve our website, marketing, and customer experience

  • Comply with legal or regulatory requirements

We do not sell your personal information.

Text Messages and Calls

By providing your phone number, you consent to receive calls and text messages from Scoop Authority regarding quotes, services, scheduling, and follow-ups.

  • Message frequency may vary

  • Message and data rates may apply

  • You may opt out at any time by replying STOP

  • You may reply HELP for more information

Sharing of Information

We may share your information only in limited circumstances, such as:

  • With trusted service providers who assist us in operating our website or business (e.g., CRM, payment processors, scheduling tools)

  • When required by law or to protect our legal rights

All third parties are required to keep your information secure and confidential.

Cookies and Tracking Technologies

Our website may use cookies or similar technologies to improve functionality, analyze traffic, and enhance user experience. You can disable cookies through your browser settings if you prefer.

Data Security

We take reasonable steps to protect your information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.

Your Choices

You may:

  • Request access to, correction of, or deletion of your personal information

  • Opt out of marketing or follow-up messages at any time

  • Contact us with privacy-related questions or concerns

Children’s Privacy

Our services are not directed to individuals under the age of 13, and we do not knowingly collect personal information from children.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you may contact us at:

Scoop Authority
📧 info@scoopauthority.com
📞 916-955-9408